I bought a first rice/multicooker Tefal RK8121. I cooked the rice according to the manual.
I put the rice inside and added the steaming tray on top of the rice to steam at the same time (it doesn't say anything about that in the manual though). Added the water and started the program (with pre-washed rice). The program is one that automatically stops using some sensors inside the machine.
The rice is supposed to be cooking for 10 minutes, as written on the package. It didn't stop cooking, so after 40 minutes I had to stop it. The bottom of the rice was already a bit overcooked and the rice was mushy due to it being so long in there.
Why did it not stop? I tried it another time with wild rice, and it stopped itself after 30 minutes and the rice was perfect. But with white rice like Thai Jasmin, it didn't stop even after 40 minutes, this happened twice. I know somebody else who bought the same cooker and has the same problem, I guess there's something we must be doing wrong, but I'm not sure what.
The program used for cooking is
What am I doing wrong? I tried both following the rice cooker's water advice, and the rice package's water advice and both without luck, the rice cooker keeps cooking the white rice for way too long.